levels @ enterprise 2.0

There are so many topics around about enterprise 2.0. I am trying to make some kind of aggregation of all the information. When you look from an organizational unit perspective I see three levels:

– personal
– team
– organization

The personal level is about how does one knowledge worker work. What tools and principles does he apply in modern day work. The meet charlie presentation is a great example! I think Lifehacking and GTD are great ways to improve productivity (the formost objective in enterprise 2.0). I know GTD is not about web apps but it is a great way to work more efficient. Office 2.0 is an example what enterprise 2.0 at the personal level is all about, a list of tools is at the office 2.0 database. Be warned because these tools are a mix of all levels.

The team level is about collaborating with others. Social networking, wiki’s, online office, projectspaces are key topics in this area. Some are closely related to the personal level. Teamwork is significantly different because it is about working together and the personal level is solely about the work of one person. So google docs is primarily about teamwork, because sharing documents online with others is the best feature in google docs. Why edit a document in google docs without sharing it with others?

The last level is corporate level. The corporate challenge is to get principles in play like perpetual beta, emergent structures, openness. Thus giving a platform to workers and facilitating knowledge processes. Company level is more about the big principles and enterprise class tools.

In a company that wants to adress enterprise 2.0 you have to take on each level, because the combination will produce more productivity! If you have only organizational level enterprise 2.0 solutions in place but no solutions at the individual worker level you will miss out. They will have great ways to filter in the enterprise class content but still drown in email!

The levels are off course no chinese walls but an insight to thinking about your solutions in your company!

How do you look at enterprise 2.0, do you look at this form the same perspective or another?

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