Today I listened to a podcast from HBR ideacast about wikinomics. The podcast covered a bookreview about the book ‘wikinomics’ from Don Tapscott and Anthony d. Williams. The book is about the way mass collaboration changes everything. Today stuff is not created by a small team of people stuck inside the boundaries of a company but is created by millions of people collaborating wiki-style.

In the book there is A brilliant example about a mining company giving away the most precious information to get more profit. At the site there is a sample chapter you can read. I am going to read the book, when I am finished I will give a review over here.


pulling your network together and making it happen

Well since monday I am trying to pull together my network and I am pleased that it is working quite well. To date 36 people have accepted my invitations and still some 15 outstanding. The speed and ease of use are working well.

Now the question is, my girlfriend already asked ‘what are you going to do with this?’. A good question and I do not know the answer yet. For now I am just trying to make my network bigger and just wait and see what happens.

Maybe only getting in touch with old collegues and friends. E20 style the application will get clear while the path is getting longer!


Realising a true digital working environment

Another research area we at YNNO are interested in is identifying the critical success factors for realizing and embedding a successful true digital working environment within an organization.

The research focuses on organizations that are knowledge intensive, with mainly unstructured processes, with high specific information exchanges and a workforce for the most part existing of knowledge workers.

For the last couple of years projects have been started within these organizations with the ambition tot transform the status quo of the unstructured and unregulated digital work (working on fileshares and sharing documents through “anarchy digital communication channels” like e-mail) into a true digital working environment:

  • using regulated repositories for information storage en retrieval
  • incorporating and digitizing the (incoming, internal and outgoing) paper information streams,
  • and transferring information and decision processes through predefined, but flexible, workflows

Alas, the track record of these digitization projects isn’t anything to write home about. Many have failed, or have delivered suboptimal successes. In our opinion this past performance is mainly due to the fact that during the course of the project too many pillars on which the digital working environment must rest, have crumbled.

We at YNNO manage, consult and operate succesfully in this field and for these type of organizations. Our experience is that there are key factors to identify which are critical for achieving the desired results. The research we are conducting has the ambition to:

  • clarify and make explicit these main pillars on which a digitization project must rest and, more importantly,
  • our main belief of how these pillars must be designed, build and maintained to be able to realize and embed a successful digital working environment for the portrayed type of organization.

YNNO consultants use these pillars and main beliefs individually from experience and gained tacit knowledge. An example thereof: the metadata structures (pillar) used in the organization, embedded within the ECM application (main belief):

  1. must serve the archival regulations for structuring and maintaining information,
  2. must be effectively and efficiently updated trough optimalization and maintenance processes
  3. but may not in any way “cripple” the day to day business processes of the organization.

This accumulation forms a nice paradox which has to be balanced during the entire project. The daily practice, unfortunately, is al to frequently a shift in to one specific direction: archival, business or IT. If it does, the pillar is made of the “wrong cement” and will not last long enough for the digital environment to “flourish” within the organization. The more pillars crumble, the higher the change the aspired goals will not be met.

In the current state, the total overview of the pillars and used main beliefs only exist within the separate minds of the YNNO consultants operating in the field (or operating near to it). The goal of the research is to bring these minds together and to extract and build an explicit framework from these available cumulative tacit knowledge and experiences.

This framework will (of course) never replace the tacit knowledge present within YNNO, this is not the aspiration of the research. The aim is to built a strong tool, a common paradigm and vocabulary for YNNO to speak from, to communicate about, to fall back on and to have readily available for the projects at hand.

During my research activities I’ll post my findings within our YNNO blog.


linked in & a new home

Well, today I spent al lot of time sending out invitations for linked in. I hope some will answer! Today I am having a day off to do some stuff for my new home. We are moving in march so I made a lot af arrangements today. I got a new powersupplier, ordered an oven, ended some aggreements and started some simple services.

Nowadays you can do a lot by phone and internet. I practically did this in two hours. connections are far more easy then they were some years a go. Companies have many channels they use to communicate with their clients. Networks and communication technology combined make live much easier. Your own network gives some adresses that you can trust and do fast business with!



This new research blog replaces our Technology Watch blog (in Dutch).